SUPPORT

Support

Need help with Mero, the waitlist, or a privacy request? Send us a note and we will route it to the right place.

Contact support

Email [email protected] for general help. We aim to respond within 2-3 business days.

What We Can Help With

Waitlist questions or early access updates
Account access or sign-in help when app accounts become available
App feedback, meal planning issues, recipe issues, or grocery list questions
Technical problems, errors, crashes, or unexpected behavior
Privacy requests or questions about your data
Data deletion requests

What to Include

To help us respond quickly, include the email address connected to your Mero waitlist entry or account, a short description of the issue, the device and app version if relevant, and any screenshots or details that help explain what happened.

Privacy and Data Requests

For privacy questions, contact [email protected]. To request deletion of your personal information, visit the Data Deletion Request page.

Social

You can also follow Mero on Instagram. Please use email for account, support, privacy, or deletion requests so we can verify and track your request properly.