TERMS OF SERVICE
Terms of Service
These Terms of Service govern your access to and use of Mero, operated by Matt's Macros Limited.
Effective date: June 19, 2026
About the Service
Mero is a digital platform that provides personalized meal planning, macro-based nutrition guidance, and meal preparation tools for consumers, offered through the Mero website and the Mero mobile apps for iOS and Android.
Acceptance of Terms
By accessing or using Mero, joining the waitlist, or communicating with us about the Service, you agree to these Terms. If you do not agree, do not use the Service.
Eligibility and Accounts
You must be at least 18 years old to use the Service. If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
No Medical Advice
Mero does not provide medical advice. The information and recommendations provided through the Service are for general informational and educational purposes only and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. You should consult a qualified healthcare professional before making changes to your diet or nutrition, particularly if you have any medical conditions or dietary restrictions.
User Responsibility
You are responsible for reviewing all meal plans, recipes, ingredients, and nutritional information provided through the Service. This includes verifying allergens, ingredient suitability, portion sizes, and nutritional accuracy based on your individual needs, preferences, and health conditions. Mero does not guarantee that any information is error-free or appropriate for your specific circumstances.
No Guarantees
Results may vary based on individual factors including adherence, activity level, and personal physiology. Mero does not guarantee any specific health, fitness, or body composition outcomes.
Automated Features and Outputs
Mero uses automated systems and rule-based calculations to generate macro targets, meal plans, grocery lists, and preparation guidance from the information and preferences you provide. The app itself does not run on artificial intelligence; these outputs are produced by standard, deterministic computation. We may use AI-assisted tools internally to build features and analyze data, but they are not part of how the app generates your plan. Outputs may be incomplete, inaccurate, or unsuitable for your circumstances, and you are responsible for reviewing them, including allergens and nutritional suitability, before relying on them.
Acceptable Use
You agree not to misuse the Service, interfere with its operation, attempt unauthorized access, copy or reverse engineer non-public portions of the Service, scrape or harvest data, upload unlawful or harmful content, violate another person's rights, or use the Service for any illegal or abusive purpose.
Payments
Mero may offer a 7-day free trial followed by a monthly subscription, currently planned as Mero Monthly at $9.99 per month. Subscription purchase, renewal, cancellation, and restore behavior is managed through the applicable app store and may be supported by RevenueCat entitlement services. Users can cancel through app store subscription settings before the trial ends to avoid being charged.
Subscriptions and Auto-Renewal
If you start a paid subscription, it is an auto-renewing subscription. Unless you cancel, it automatically renews at the end of each billing period, and your payment method on file with the app store is charged the then-current price for the next period. Any free trial automatically converts to a paid subscription at the end of the trial period unless you cancel before it ends. You manage and cancel your subscription through your app store account settings, not through Mero directly; cancellation takes effect at the end of the current billing period. If we change subscription pricing, we will provide notice as required, and price changes apply to future billing periods. Subscriptions, billing, and renewals are also subject to the terms of the app store through which you subscribed.
Refunds
Payments are processed by the app store, and refunds are handled according to that app store's policies. We generally do not control or issue refunds for app store purchases. If you believe you were charged in error, contact the applicable app store, and you may also contact us at [email protected] and we will try to help where we can.
License to Use the Service
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use Mero for your own personal, non-commercial use. You may not sell, sublicense, distribute, or commercially exploit the Service or its content, and all rights not expressly granted are reserved.
Intellectual Property
Mero, including its design, software, content, branding, and related materials, is owned by Matt's Macros Limited or its licensors. You may not use Mero's name, logos, or materials except as allowed by law or with our permission.
Feedback
If you provide feedback, ideas, or suggestions, you allow us to use them without restriction or compensation to improve Mero.
Third-Party Services
The Service depends on third-party platforms and service providers, including app stores, hosting providers, analytics tools, communication platforms, and subscription and entitlement services. Your use of those services may be subject to their own terms and policies. We are not responsible for third-party services or their terms and policies.
Changes to the Service
We are actively building Mero and may add, change, suspend, or discontinue features, plans, or pricing at any time. We may also impose limits on certain features or restrict access to parts of the Service. We are not liable to you for any change to, suspension of, or discontinuation of the Service or any part of it.
Suspension or Termination
We may suspend or terminate your access to the Service if you violate these Terms, create risk for Mero or other users, or if we discontinue the Service or any part of it. You may stop using the Service at any time, and you may cancel a subscription through your app store settings. Sections of these Terms that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, and dispute provisions, will survive.
Disclaimers and Limitation of Liability
The Service is provided "as is" and "as available" to the fullest extent permitted by law. We do not promise that the Service will be uninterrupted, accurate, secure, or error-free, and we disclaim all warranties not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To the fullest extent permitted by law, Matt's Macros Limited will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or other intangible losses arising from your use of the Service. To the fullest extent permitted by law, our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Matt's Macros Limited and its officers, employees, and agents from claims, damages, liabilities, and reasonable expenses arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.
Governing Law
Matt's Macros Limited is based in Las Vegas, Nevada, United States. These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws principles, except where mandatory consumer-protection laws of your place of residence apply. Nothing in these Terms limits any consumer rights that cannot be waived under applicable law.
Dispute Resolution
If you have a concern, please contact us first at [email protected] so we can try to resolve it informally. Most issues can be resolved this way. If a dispute cannot be resolved informally, it will be handled by the state or federal courts located in Clark County, Nevada, and you and Mero consent to the personal jurisdiction of those courts, subject to any mandatory rights available to you under the consumer-protection laws of your place of residence.
General
These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service and supersede prior agreements on that subject. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent, and we may assign them in connection with a merger, acquisition, or sale of assets. By using the Service, you consent to receive communications from us electronically, and you agree that electronic communications satisfy any legal requirement that a communication be in writing.
Changes
We may update these Terms from time to time. The effective date above shows when they were last updated. If we make material changes, we will take reasonable steps to notify you. Your continued use of the Service after changes means you accept the updated Terms.
Contact
Questions about these Terms can be sent to [email protected].